Privacy notice

Website draft · Updated 19 September 2026. This notice covers the current website. Booking and clinical services have separate information about how your data is used.

Who we are and how to contact us

This website is provided for Kalsons Chemist, 138 Hobleythick Lane, Westcliff-on-Sea, Essex, SS0 0RJ. For questions about this website or a request about your personal information, write to us at this address, marked “Privacy enquiry”, or call 01702 347676.

What this website collects

You can read our service information without completing a patient form. This website does not contain consultation questionnaires, patient accounts or a patient-record database. Its pages do not ask you to enter medical information.

Delivering a website involves technical information such as your IP address, requested page, browser information and request time being processed by hosting and security providers. The private draft is hosted using OpenAI Sites; access to the draft may involve the hosting platform’s sign-in and security features.

Your cookie choice

We store your cookie preference in your browser for up to six months so that we can remember it. This record contains a policy version, your selection and an expiry time. It is not a patient record and is not sent to an analytics service by our website code. See our cookie policy for details.

Analytics and website improvements

No analytics, advertising pixels, heatmaps or session-recording tools are installed in this version of the website. We do not currently collect click or scroll statistics through such tools.

If optional analytics are introduced, we will first update this notice and the cookie controls to identify the provider, information collected, purposes, retention and any overseas processing. We will ask for a fresh choice before enabling optional tracking; your current essential-only choice does not authorise future analytics. Booking forms and patient information will not be included in website analytics.

Bookings on other websites

Most appointment buttons take you to Semble. Private blood-test bookings take you to KP Pharma Health. The booking form is on the external provider’s website, not on this website. Review the privacy information shown there before entering personal or health information.

The relevant booking provider and care provider process booking and clinical information under their own arrangements. Keeping a form off this website does not remove the pharmacy’s responsibilities for patient information it receives. This website notice does not replace the privacy information for clinical care.

Links and reviews

Links to directions and reviews open Google. Google receives information when you visit its website and applies its own privacy and cookie controls. Our displayed review quotations and reviewer names were supplied as screenshots of public Google reviews. The carousel is stored within this website; it is not a live Google feed and does not load Google tracking scripts.

Purposes and legal bases

Providing and securing the website and responding to privacy enquiries support our legitimate interests in operating a pharmacy website and handling requests. Where a legal obligation applies, we process information to meet it. Any future optional analytics that rely on consent will be subject to a separate, informed choice. Clinical information is governed by the applicable clinical privacy notice, not by cookie consent.

Recipients, retention and international processing

Technical website information is handled by the providers needed to deliver and secure the site. The exact hosting log-retention periods and applicable international-transfer arrangements for the final public website are being confirmed before launch. No analytics provider has yet been appointed for this draft. The local cookie-preference record expires after six months or earlier if you clear browser storage.

Your rights and complaints

Depending on the circumstances, you can ask to access, correct, erase or restrict use of your personal information, object to processing, or request a portable copy. These rights are subject to legal conditions. You can withdraw any future optional analytics consent through Cookie settings without affecting the lawfulness of earlier processing.

Contact us using the details above to exercise a right or raise a concern. You can also complain to the Information Commissioner’s Office. We may need to confirm your identity before responding to a personal-data request.

Before public launch

The pharmacy’s full legal data-controller identity, privacy contact details and final hosting arrangements must be confirmed before this draft notice is adopted for the public website. We will update this page when those details or the website’s use of information change.