Website terms and conditions

Website draft · Updated 19 September 2026. This notice covers the current website. Booking and clinical services have separate information about how your data is used.

About this website

This website provides information about services at Kalsons Chemist, 138 Hobleythick Lane, Westcliff-on-Sea, Essex, SS0 0RJ. These terms cover use of the website. They do not replace the terms supplied for a consultation, booking, test or treatment.

Health information

Website information is general and is not a diagnosis or an individual treatment recommendation. A consultation may be needed to assess your circumstances. Medicines, prescriptions, tests and vaccinations are subject to clinical suitability; reading a page or requesting an appointment does not guarantee a prescription or treatment.

This website is not an emergency service. For a life-threatening emergency call 999. For urgent medical help when it is not a life-threatening emergency, use NHS 111.

Booking appointments

Most bookings take place on Semble. Private blood-test bookings take place on KP Pharma Health. Check the service, location and appointment details on the booking website before confirming. Any applicable payment, cancellation, rescheduling and refund terms should be provided as part of that booking or by the service provider.

Follow the instructions in your booking confirmation if you need to change or cancel an appointment. No appointment or payment is processed by this informational website itself.

Service information and availability

We aim to keep service descriptions and opening hours accurate, but availability and NHS eligibility can change. Any specific preparation instructions will be provided by the relevant service. If information on this website differs from your booking confirmation, ask the service provider to clarify before attending.

Reviews and external links

The reviews shown are individual customers’ experiences and do not guarantee a particular outcome. They are selected quotations from supplied Google-review screenshots and do not update automatically. External websites operate under their own terms and privacy notices.

Using this website

Please do not misuse the website, attempt unauthorised access or interfere with its operation. You may view its content for personal use. Other rights in text, images and third-party content remain with their respective owners.

Your rights

Nothing in these terms excludes liability that cannot lawfully be excluded or limits your statutory consumer rights. We cannot promise uninterrupted website availability. These website terms do not remove any professional duties owed in providing pharmacy services.

Questions and changes

For a website concern, write to Kalsons Chemist at the address above or call 01702 347676. We may update these terms when the website or its services change. The date above identifies the latest revision.